Job Description

Staff Frontend Engineer

London/Hybrid - Europe/Remote

About Snowplow  

Snowplow, the global leader in customer data infrastructure (CDI) for AI, enables every organization to own and unlock the value of its customer behavioral data.

The Snowplow CDI fuels AI-driven marketing, digital products and services, customer experiences and fraud detection, by enabling companies like Burberry, Strava, and AutoTrader to collect and manage real-time, structured and unstructured behavorial data governed in their cloud data platform.

With thousands of companies relying on Snowplow worldwide to generate AI-ready data to uncover deeper customer journey insights, predict customer behaviors, optimize differentiated customer experiences, and detect fraud; we are at the forefront of transforming how data-driven organizations leverage their customer behavioral data.

Following our $40 million Series B funding led by global venture capital firm NEA, known for investments in Databricks, MongoDB, and Elastic, we are seeking creative and innovative individuals to help us shape the future of Snowplow.

What you will be doing

How can we take complex workflows and turn them into engaging and intuitive user experiences?

You’ll be working to enhance and extend the interfaces that our customers use to deploy, configure, and monitor their pipelines. The cross-functional team you will join sits between infrastructure, the pipeline, and our customers.

You will be primarily working with Typescript, React, Redux; but our Frontend engineers have ample opportunity to engage with the full stack and dive into the domain of data management. We love functional programming and strong typing; if you have no experience with that, fear not, we’ll be happy to support you in your learning journey.

Speaking of learning, there will be no shortage of opportunities to become familiar with cutting-edge technologies such as the Open Policy Agent, fp-ts, zod, public clouds (we run on AWS), etc.

You will be expected to test your code thoroughly, write top documentation about the features you help deliver, and take turns to investigate our customers’ escalated tickets and respond. We don’t do on-call rotations (not yet, at least).

Technical requirements of the role

● You have professional experience building engaging user experiences for the Web. Extra points if you have experience with Typescript and React/Redux.

● You understand web performance and accessibility standards. You have an array of tools under your belt to support making a web app faster and more accessible.

● You place maximum emphasis on security. Data security and integrity are fundamental to what we do, so you’ll need a solid understanding of security threats and how to overcome them.

We’d Love to Hear From You If:

We take pride in our culture. A strong culture fit is at least as important as technical skills. We try to remain humble while doing our job as best as we can. We recognise that successful teams are not simply the sum of their parts, but rather an empowered, motivated, highly collaborative whole.

● You are kind and empathetic. We expect team members to be polite and respectful when interacting with customers and colleagues alike. Nobody knows everything, no-one is always right, and we all make mistakes. Being able to recognise that and drive discussions or retrospectives towards learning and improvement is paramount.

● You are pragmatic. We can’t do everything today. We highly value correctness and want to be proud of our code, but cannot aim for arbitrary definitions of quality at the expense of feature delivery.

● You enjoy close collaboration with product owners. You have an appreciation for customer feedback and data-informed product development.

● You enjoy working remotely. Our remote team depends on expert collaborators to work effectively. You’ll be a great communicator and enjoy working closely with the team.

● You are self-motivated. You don’t wait to be told what to do. You can understand a problem, drive toward a solution and recognise when you need support or more direction.

What We Offer You in Return:

A competitive package, including share options

Flexible working

A generous holiday allowance no matter where you are in the world

MacBook and home office equipment allowance

1 week of volunteering a year for a cause you feel passionate about

Enhanced maternity, paternity, shared parental and adoption leave

Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

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