Job Description

Qualifications Bachelor's degree in event management, marketing, business administration, sports management, or a related field and two years of administrative experience in sports facilities operations, event rentals, or event coordination; or any equivalent combination of related education, training, and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicant's Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Certified Crowd Manager Training is required and provided by the County. Responsibilities Responsible professional and administrative work coordinating, promoting, and overseeing sporting events, public events, special events, and sports tourism for the Alachua County Sports and Events Center within the Tourism and Economic Development Department. Scheduling, logistics, event support, on-site event management, operational oversight, and customer relations. Leadership and delivering high-quality, safe, and welcoming experiences for both athletic and non-sporting events while maximizing the strategic use of the facility. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observations of results obtained. This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County’s core values. Collaborates with department staff to assist in the development of promotional materials, social media content, and marketing campaigns that highlight upcoming events and promote the facility for future bookings. Maintains facility calendars and booking systems. Provides rental contracts and fee schedules to renters. Receives rental contracts and fees for bookings. Coordinates scheduling and logistics for sporting events and public and special events (trade shows, expos, conferences, performances, etc.). Serves as a point of contact for event organizers, provides information on facility policies, procedures, and available resources. Coordinates with staff, contractors, and vendors to support event setup and operations. Provides on-site support and management during events, including check-in, vendor coordination, and issue resolution. Tracks and reports verified hotel room nights generated by events hosted at the facility. Responsible for data collection, analysis for business efficiencies, operational, financial, and event data, and preparing routine reports on facility usage, event attendance, hotel room generation, and event outcomes. Gathers and analyzes operational, financial, and event data in preparing regular reports. Coordinates and oversees staffing, contractors, and service providers to ensure safe, efficient, and professional facility operations. Ensures facilities are safe, clean, and meet quality standards for both sports and public/special event use. Oversees day-to-day operations of the center and makes independent, high-level decisions in the absence of the General Manager, including those involving patron safety and event support. Driving is required to attend in-person meetings at various locations and to pick up supplies and materials. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. Knowledge, Skills, and Abilities Knowledge of marketing strategies and event promotion. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and basic scheduling/CRM software. Ability to exercise initiative, independent judgment, and action. Ability to adapt to changing priorities and meet deadlines. Ability to work independently. Ability to handle stress, remain calm, and solve problems. Ability to represent Alachua County professionally. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to prioritize, plan, and organize work and manage time. Ability to proficiently coordinate multiple events and responsibilities simultaneously. Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours for this position may vary and will include some evenings, weekends, and holidays as required by scheduled events. The noise level in the work environment is usually moderate in the office and moderately loud during events. #J-18808-Ljbffr Alachua County

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