Job Description

Job Description

Immediate need for a talented Bilingual Care Coordinator . This is a 06 Months Contract opportunity with long-term potential and is located in Florida (Remote) . Please review the job description below and contact me ASAP if you are interested.

Job ID:25-88178

Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Conduct outbound calls to members to discuss and follow up on care/service plans.
• Coordinate care activities with healthcare providers, community partners, and members/caregivers.
• Assist with member inquiries, concerns, and service-related requests.
• Perform service assessments/screenings and document member needs as required.
• Maintain member records in compliance with state and regulatory requirements.
• Identify needs and make referrals to care managers, disease managers, or community resources.
• Provide education on benefits and resources available to members.
• Complete daily production reports and meet call volume expectations (50–75 calls per day).
• Ensure professional conduct in a remote work environment, with the ability to work on-site if needed (Tampa office location available).

Key Requirements and Technology Experience:

• Skills- Minimum 2 years of healthcare or managed care experience.
• Comfortable with high-volume inbound/outbound calls.
• Fluent in English and Spanish both.
• Comfortable with high-volume inbound/outbound calls.
• General technology proficiency (Excel, Outlook, Word, Teams).
• Ability to multi-task, manage confidential information, and work independently in a remote environment.
• High School Diploma or GED required.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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