3rd Shift Remote Call Center Customer Service Representative Job at CDS, Charlotte, NC

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  • CDS
  • Charlotte, NC

Job Description

Job Description

Job Description

Salary: 18.00/hr.

At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule with hours between 8:00 pm to 8:00 am.

What We Offer:


  • Competitive hourly wages.

  • Comprehensive training program to ensure you have the skills and knowledge needed to succeed.

  • A supportive team environment.

  • Employee benefits package which includes 401k Plan, vacation, holidays and more.

What We're Looking For:

Successful candidatesmust live in Florida, Indiana, North Carolina, Ohio, or South Carolinaonlyand possess their own computer equipment identified below to ensure compatibility with CDS software applications:


  • Laptop or desktop computer

  • Two monitors to allow for easy switching between multiple open apps

  • Windows 10/11 Pro (not Home or Home S Mode).

  • Processor Intel Core i5, i7, etc. Celeron processors are not recommended.

  • 8GB Memory / RAM.

  • Hard Drive Size Minimum 128GB.

  • Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.

  • Internet Speed Wired internet speed from internet provider needs to be 100 mbps

  • Chromebooks and Macs are not acceptable or compatible.

Your skills:


  • Excellent communication skills, both verbal and written

  • Strong problem-solving abilities and a customer-centric mindset

  • Ability to thrive in a fast-paced, dynamic environment

  • Previous call center customer service experience

  • High school diploma or equivalent

Apply today and take the first step towards an exciting career opportunity with CDS atjobs@cdsanswersforyou.com

Job Tags

Remote job, Hourly pay, Live in, Night shift,

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